SHIPPING and DELIVERY
We ship via International Airmail as this is the most commonly used method. The shipping times are 5-10 working days once your order has been despatched from Te Anau, You will receive an e-mail from us confirming when this happens. All orders shipped by International airmail are automatically insured by us at no extra cost to our customers. We can also ship to Post Office Boxes with International Airmail service.
Please note that no allowance has been made for orders that may be held up in customs. In the event that this might happen please allow an extra few days onto the destination schedule. Customs duties and taxes where levied are payable by the receiver.
Please contact us for Shipping charges throughout the world. Each order will be priced individually.
New Zealand Orders
Orders to destinations in NZ will be sent by parcel post or Fastways Couriers. For all orders there will be a postage charge of $5-$20. Allow 1-3 working days from despatch in Te Anau.
Payment – for overseas customers all prices are in NZ$ exclusive of GST. For NZ customers the GST is included or will be added at checkout.
You will be charged in New Zealand Dollars.
As soon as we have received and verified your payment, we will complete your order and update your order's status.